The Opportunity: We are seeking an Avaya Engineer to assist in the modernization of our clients sommunication systems. The Engineer will work closely with the client to support and enhance the clients UC infrastructure. The Engineer should be able to provide timely and detail oriented results for the client’s technical UC needs, with a focus on call center design, deployment and operational support.
Role: Avaya Engineer
Experience: 7+ years
Work Location: Austin, TX
Project Duration: 6 months
• Extensive Avaya systems experience
• Aura System Experience
• Preferred Certifications: Avaya CMS or Aura Core Components
• Document, configure, install, deploy, monitor, investigate, triage, troubleshoot, remediate, and maintain network systems for performance, efficiency, stability, and availability.
• Process RMA and hardware replacements and upgrades per best practices.
• Design and develop automation/scripting solutions to assist position and team performance.
Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled.
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.