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IT Project Manager (Hospitality & Gaming)
Santa Rosa, CAThe Opportunity: We are looking for an IT Project Manager to provide project leadership and team stewardship from design through implementation across hospitality and gaming environments, with a strong focus on delivering infrastructure and technology solutions in active, guest-facing operations.
The ideal candidate has a background in hospitality and/or gaming operations and the ability to translate business and guest-experience requirements into structured projects and measurable deliverables. This role partners closely with property leadership, IT, facilities, security, and third-party vendors to ensure projects are delivered on time, on budget, and within scope.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Education & Certifications
Work Environment
Hourly contracting rate is anticipated to be between $50-70/hr 1099. The compensation range reflects the Company’s reasonable expectations at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. [This role may also be eligible to participate in a discretionary incentive program, subject to the rules governing the program]
Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled -- for reasonable accommodations, please contact us at hr@technologent.com
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.
The ideal candidate has a background in hospitality and/or gaming operations and the ability to translate business and guest-experience requirements into structured projects and measurable deliverables. This role partners closely with property leadership, IT, facilities, security, and third-party vendors to ensure projects are delivered on time, on budget, and within scope.
- Role: IT Project Manager – Hospitality & Gaming
- Experience: +5 years
- Work Location: Hybrid, Travel to a Northern California property is expected up to 50%
- Project Duration: 12+ Month Contract
Key Responsibilities:
- Lead end-to-end project delivery for infrastructure and business initiatives supporting hotel, gaming, food & beverage, and shared services environments
- Partner with property leadership and internal IT to define project objectives, scope, timelines, resource needs, and success criteria
- Develop and manage detailed project plans, including schedules, milestones, risk registers, communication plans, and issue logs
- Manage vendors, consultants, and contractors to ensure timely, cost-effective delivery of infrastructure, systems, and services
- Oversee infrastructure-related initiatives, including:
- Network, Wi-Fi, and structured cabling
- Data center, IDF/MDF buildouts and upgrades
- Server, storage, and virtualization platforms
- End-user devices and POS systems (hotel, gaming, F&B, retail)
- Systems integration across hospitality and gaming platforms
- Drive cross-functional alignment with Operations, Finance, Security/Surveillance, Marketing, and HR to ensure projects meet business and regulatory requirements
- Maintain consistent stakeholder communication, including status reporting, risk management, and decision tracking
- Proactively manage change, dependencies, and risk, including formal change control for scope, budget, and schedule
- Support go-live activities, including cutover planning, validation, hypercare, and transition to operations and support teams
- Provide financial oversight, including forecasting, tracking actuals, and explaining variances for assigned projects
Required Qualifications:
- 5+ years of project management experience, including 3+ years in hospitality, resort, or gaming environments
- Proven experience managing infrastructure-focused projects in active, guest-facing operations
- Strong working knowledge of:
- Core IT infrastructure (networks, servers, storage, virtualization, endpoints)
- Hospitality and/or gaming operating environments (front-of-house and back-of-house systems)
- Vendor and contractor management in multi-stakeholder projects
- Demonstrated ability to lead cross-functional teams without direct authority
- Excellent communication and stakeholder management skills, including executive-level reporting
- Strong organizational skills with the ability to manage multiple concurrent workstreams
- Willingness and ability to travel up to 50% to a Northern California property
Preferred Qualifications:
- Experience with gaming systems (e.g., slot systems, table games platforms, player tracking, surveillance integration, cage/cash systems)
- Experience with hotel systems (PMS, POS, guest Wi-Fi, door lock systems, integrated guest services platforms)
- Familiarity with PMP, ITIL, or formal project and service management frameworks
- Experience delivering infrastructure and systems deployments across large properties or multi-site environments
- Background working with a systems integrator, MSP, or consulting organization supporting hospitality or gaming clients
Education & Certifications
- Bachelor’s degree in Information Technology, Business, Hospitality Management, or a related field (or equivalent experience)
- PMP, PRINCE2, or equivalent project management certification preferred
- Relevant infrastructure or vendor certifications are a plus
Work Environment
- Primarily remote or office-based, with regular onsite work at a Northern California property for project activities, stakeholder engagement, and go-live support
- Occasional evening or weekend work may be required to support cutovers and minimize impact on guest operations
Hourly contracting rate is anticipated to be between $50-70/hr 1099. The compensation range reflects the Company’s reasonable expectations at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. [This role may also be eligible to participate in a discretionary incentive program, subject to the rules governing the program]
Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled -- for reasonable accommodations, please contact us at hr@technologent.com
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.