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Observability Operations Engineer

Phoenix, AZ
The Opportunity: We are looking for a Senior Systems Engineer – Observability & Infrastructure to support Linux-based infrastructure and large-scale containerized environments within an enterprise technology ecosystem. This role focuses on platform stability, Elasticsearch administration, Kubernetes operations, and observability maturity across distributed systems.
The ideal candidate brings deep systems administration expertise, strong troubleshooting capabilities, and experience managing high-availability environments at scale.
  • Role: Senior Systems Engineer – Observability & Infrastructure
  • Experience: 6+ Years
  • Work Location: Phoenix, AZ
  • Project Duration: 12+ Month Contract
     
Key Responsibilities
  • Manage and support Linux-based infrastructure and containerized environments (Docker, Kubernetes)
  • Administer, scale, and optimize large-scale Elasticsearch clusters, including performance tuning and troubleshooting
  • Provide end-to-end system administration support across development, staging, and production environments
  • Perform deep-dive troubleshooting across infrastructure, networking, and observability components
  • Support ITSM processes, including incident, change, and problem management
  • Manage hardware and software lifecycle activities
  • Ensure platform stability, high availability, and performance optimization
  • Collaborate with platform engineering and SRE teams to enhance observability capabilities
  • Support deployment, upgrades, and operational governance of monitoring and logging tools
  • Contribute to automation and continuous operational improvements

Required Qualifications
  • Deep knowledge of Linux systems administration
  • Strong hands-on experience with Docker and Kubernetes in production environments
  • Experience administering Elasticsearch in enterprise-scale environments
  • Strong troubleshooting and root cause analysis skills across distributed systems
  • Solid understanding of networking fundamentals (TCP/IP, DNS, routing, load balancing, firewalls)
  • Experience supporting ITSM processes and infrastructure lifecycle management

Preferred Qualifications
  • Familiarity with observability concepts such as distributed tracing, metrics, monitoring, and logging
  • Experience managing large-scale Elasticsearch deployments
  • Knowledge of OpenTelemetry / OpenTracing
  • Hands-on experience with observability and monitoring tools such as:
    • Jaeger
    • Kibana
    • Grafana
    • Prometheus
    • Splunk
    • Dynatrace
    • Kafka
  • Experience with Rancher or similar Kubernetes management platforms

Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled -- for reasonable accommodations, please contact us at hr@technologent.com

Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.

Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.

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