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Senior Systems Engineer
Houston, TXThe Opportunity: We are seeking a Senior Systems Engineer to provide advanced infrastructure, cloud, and end-user support across multiple client environments. This client-facing role combines hands-on technical support with systems administration responsibilities, focusing on Microsoft technologies including Azure, Azure Virtual Desktop (AVD), Intune, Entra ID, and Windows Server.
The ideal candidate has experience supporting multiple environments within a managed services organization and enjoys solving complex technical challenges while delivering exceptional customer service.
Responsibilities
Required Qualifications
Preferred Qualifications
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.
The ideal candidate has experience supporting multiple environments within a managed services organization and enjoys solving complex technical challenges while delivering exceptional customer service.
- Role: Senior Systems Engineer
- Experience: 5+ Years
- Work Location: Houston, TX
- Project Duration: 6-12 Month Contract
Responsibilities
- Serve as a Tier 2/3 escalation point for infrastructure, cloud, and desktop support issues
- Support and administer Windows Server environments, Active Directory, DNS, DHCP, and Group Policy
- Manage Azure resources including virtual machines, networking, storage, and connectivity
- Configure and support Azure Virtual Desktop (AVD) environments, host pools, images, and user sessions
- Administer Microsoft Intune, including endpoint enrollment, compliance policies, application deployment, and device management
- Support Entra ID identity management, conditional access, MFA, and hybrid identity solutions
- Assist with Microsoft Sentinel monitoring, alert investigation, and remediation activities
- Perform server and endpoint patching, maintenance, and system upgrades
- Troubleshoot Microsoft 365 technologies including Outlook, Teams, OneDrive, and SharePoint
- Document client environments, procedures, and operational standards
- Identify opportunities for automation and operational improvement using PowerShell and related tools
- Collaborate with internal teams and client stakeholders to ensure timely issue resolution and service delivery
Required Qualifications
- 3–5+ years of experience supporting Windows infrastructure and cloud environments
- Strong experience with:
- Windows Server
- Active Directory
- Group Policy
- DNS and DHCP
- Microsoft 365
- Hands-on experience administering:
- Microsoft Azure
- Azure Virtual Desktop (AVD)
- Microsoft Intune
- Entra ID (Azure AD)
- Knowledge of networking fundamentals including TCP/IP, VPNs, firewalls, and connectivity troubleshooting
- Experience working within ticketing systems and service management processes
- Strong troubleshooting and customer-facing communication skills
Preferred Qualifications
- Experience working in a Managed Services Provider (MSP) environment
- Familiarity with Microsoft Sentinel or other SIEM platforms
- Experience with Azure Monitor, Log Analytics, and Microsoft Defender
- Strong PowerShell scripting and automation skills
- Microsoft certifications such as:
- AZ-104
- AZ-140
- MD-102
- SC-300
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.